Safeway

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    $$ Grocery
    Open5:00 AM - 2:00 AM (Next day)

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    20629 Redwood Rd

    Castro Valley, CA 94546

    Castro Valley Blvd & Village Dr

    Mon

    • 5:00 AM - 2:00 AM (Next day)

    Tue

    • 5:00 AM - 2:00 AM (Next day)

    Wed

    • 5:00 AM - 2:00 AM (Next day)

    Thu

    • 5:00 AM - 2:00 AM (Next day)

    Fri

    • 5:00 AM - 2:00 AM (Next day)

    Sat

    • 5:00 AM - 2:00 AM (Next day)

    Open now

    Sun

    • 5:00 AM - 2:00 AM (Next day)

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    275 reviews

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    • Photo of Lee D.
      233
      1642
      30592
      Apr 25, 2024
      1 check-in

      Quality/Quantity - Came here for the ad item 8lbs of oranges for $4.99, but they were out of stock.
      Ended up buying like 5lbs of grapes.

      Atmosphere - Good size location.
      Cool soda display of the American Flag under your Thank You sign, see picture.
      Has many, if not all departments, including a Starbucks & US Bank; see pictures.
      You need a code to use the bathrooms, but the men's restroom was unlocked. I just pushed the door open.
      Plenty of mall parking.
      Open 7 days a week from 5am to 2am.

      Service - Self service.
      Also available are curbside pick up or delivery.

      Price - I think we paid $10. I believe oranges and strawberries are in season, not grapes, so prices reflect that.

      Owner Comment - Congrats on your success since 1915 with your 904 locations in 17 states. In 2015, Albertsons purchased Safeway.

      Helpful 10
      Thanks 1
      Love this 9
      Oh no 0
    • Photo of Kimberly C.
      273
      247
      1852
      May 12, 2024
      Updated review
      3 check-ins

      Tip not review, if you work nights and have to shop at 1am, you are apparently not entitled to the same kind of customer service one might get during "normal" business hours. GLO or Gloria, there is a way to speak to people, and 2am does not give you permission to be rude.

      Dear Safeway: not selling gift cards after a certain hour does not deter fraudulent activity they will just come earlier...

      Helpful 3
      Thanks 1
      Love this 0
      Oh no 2
      Mar 28, 2020Previous review
      Mar 16, 2020Previous review
      Mar 15, 2020Previous review
    • Photo of Erika D.
      Erika D.
      Hayward, CA
      39
      154
      46
      Dec 8, 2023

      I live within walking distance of a Safeway. This isn't it, but I will gladly drive several miles to shop here instead.

      It's clean, it's well stocked, the produce is always very fresh. Always a good variety, and I've never had any issues finding what I'm looking for.

      But the biggest reason is that unlike other Safeways in the area, it hasn't locked its pharmacy/wine section down into a smaller gated area within the store where you're constantly watched by security cameras and actual guards and have to go through a separate checkout just to get a bottle of cough medicine.

      Unlike some other Safeways, this one has not built security gates around its entrances that prevent you from leaving unless you buy something.

      I'm very socially anxious, and the over-the-top security measures at the other stores make me very nervous. I feel like they're treating me like a potential shoplifter rather than a valued customer every time I go in.

      I just want to walk in, find my groceries, and pay for them at the self checkout without anyone watching me. This is a good store where I can do just that, and the self-checkout area is pretty big so I usually don't even have to wait in line. Thank you for letting me shop in peace.

      Helpful 1
      Thanks 1
      Love this 1
      Oh no 0
    • Photo of Carmen B.
      Carmen B.
      CA, CA
      0
      8
      May 17, 2024

      Long story short Safeway needs to teach their employees how to provide a good customer service. Astara this lady at the register doesn't even ask how are you ? Or wish you a good day or night at the end of the purchase. She just says OK when you arrive to the register and "OK " as she hands you your receipt without smiling . I personally not feel welcome to this store tonight !

      Helpful 0
      Thanks 0
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      Oh no 0
    • Photo of Janice O.
      89
      262
      255
      Jun 21, 2023

      Came here for the 1st time to get a few things. It is a smaller store, but still has lots of items. I'm just not sure why I couldn't find the soup aisle. Otherwise, had everything I was looking for.
      Store is clean though some aisles are very narrow.
      Parking lot is on the smaller side, but it surrounds the store. If you can't find parking in front, go around to the sides.
      Will come back again when I'm in the area. Especially since there are carts to use.

      Helpful 1
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of Dawn M.

      Dawn M.

    • Photo of Frances C.
      Frances C.
      Castro Valley, CA
      163
      639
      3056
      Jun 4, 2022

      Well where do I begin

      Giant chain store that can fulfill everything you need in one trip from medication to flora
      Special deals are on Fridays with the $5 deal where sometime don't need but would buy just for the deal
      My local Safeway is clean and you know is a good deal when the "deal" items are empty on shelves
      Staff is friendly and efficient
      Shoppers are cordial
      Not bad for a chain

      Helpful 14
      Thanks 0
      Love this 11
      Oh no 0

      Business owner information

      Photo of Dawn M.

      Dawn M.

    • Photo of Jerry Y.
      Jerry Y.
      Albany, CA
      3
      82
      61
      Jul 19, 2023

      This location does not have shopping baskets due to rampant theft. This means, the shoppers are to suffer if you plan on just buying a few items. It doesn't make sense to push a big shopping cart for a handful of items. I've seen many elderly folks struggle to hold on to a few items that they have. Management should really take note and improve the situation for shoppers. Instead, they're punishing shoppers because of bad actors that they don't have a solution to the problem.

      Tik Tok - $8.99 per lb.
      Helpful 0
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      Photo of Dawn M.

      Dawn M.

    • Photo of Larry K.
      Larry K.
      Castro Valley, CA
      36
      37
      12
      Jul 2, 2023

      2nd time in a week I am in the "express" lane and the person ahead of me has 60+ items. The cashier said it's ok??? Really??? Should be no stars here.

      The "express" lane
      Helpful 0
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      Business owner information

      Photo of Dawn M.

      Dawn M.

    • Photo of Jon R.
      Jon R.
      CA, CA
      2
      23
      1
      Nov 12, 2022

      It's very cool to be able to show up at 5:45 am on the morning of my 31st anniversary and get my wife a stunningly beautiful bouquet of flowers and some groceries that we needed. Can't beat that convenience! And the staff were very bright and friendly. Another plus at 5:45 am.

      Good job, Safeway.

      Said flowers
      Helpful 1
      Thanks 0
      Love this 1
      Oh no 0
    • Photo of Ashley N.
      Ashley N.
      Oakland, CA
      0
      25
      4
      May 26, 2023

      I was a frequent shopper at this Safeway and will no longer return here.

      The manager on the floor today was either a Robert or a Mike I can't remember. He was extremely rude to not only customers but staff as well. If your working in customer service expect customers to have questions.

      I normally shop here when this location first opens since it's less busy, I took a chance today and seen the manager could not keep his cool with how busy they were.

      Helpful 0
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      Business owner information

      Photo of Dawn M.

      Dawn M.

    40 other reviews that are not currently recommended

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