Ari Kaplan

Moderated a discussion of industry leaders driving change in law firms, citing my 2024 research and experience as a neutral industry analyst. Below is the program description from ALM.

As 2024 comes to a close, small and mid-sized law firms are examining how to prioritize their technology spending in 2025 to maximize their ROI, drive efficiency, and provide better client services and communications.

Like many others, the legal industry is experiencing a significant transformation… Show more

Moderated a discussion of industry leaders driving change in law firms, citing my 2024 research and experience as a neutral industry analyst. Below is the program description from ALM.

As 2024 comes to a close, small and mid-sized law firms are examining how to prioritize their technology spending in 2025 to maximize their ROI, drive efficiency, and provide better client services and communications.

Like many others, the legal industry is experiencing a significant transformation due to the rapid advancements of artificial intelligence and other emerging technologies. Automated solutions, chatbots, and other forms of productized legal services will continue to increase next year, changing the roles, tasks and job functions of many individuals inside law firms. Harnessing the new power of data analytics and driving down time and costs on more routine tasks is necessary for law firms, regardless of size.

Join this complimentary webcast to explore how transformative technologies drive legal industry change and how to embrace them to avoid being left behind. You'll learn about:

The immediate functions AI is impacting
How digital transformation can help you achieve operational efficiency
How to retool job functions to prepare for AI adoption
Mitigating risks associated with AI-generated data
Smart budget allocation strategies to include AI investments
Security and compliance considerations Show less

To better understand how law firms are earning a competitive advantage in a crowded
market for legal services, Ari Kaplan Advisors conducted research to study the market and
identify challenges and opportunities for law firms involved in litigation support and case
management. The study explored how litigation leaders are managing increasingly complex
dockets, navigating a rapidly evolving technology landscape, and setting growth objectives
for their litigation teams.

I was fortunate to interview 44 senior lawyers at leading law firms in Australia, Austria, France, Germany, the Netherlands, Singapore, Spain, Switzerland, the United Kingdom, and the United States about how the legal finance industry has evolved over the last 15 years.

The landscape for corporate legal departments is constantly shifting. The General Counsel Report features interviews with 60 chief legal officers from Australia, Brazil, Canada, Colombia, Germany, Israel, the Netherlands, Spain, Switzerland, the United Kingdom, and the United States about the challenges, strategies, and opportunities shaping the legal industry and how leaders stay ahead of the curve.

iManage, LegalMation, and Neota Logic engaged Ari Kaplan Advisors to survey legal operations leaders about the discipline's maturity and how their teams are driving change in corporate law departments. The conversations focused on topics ranging from strategies for measuring the success of legal operations and overcoming innovation challenges to using AI, including generative AI, in the legal department and establishing new priorities for automation and contract management.

Affinity Consulting, CARET, and iManage engaged Ari Kaplan Advisors to spotlight midsize law firm leaders executing collaborative change, generating meaningful value, and creating a competitive advantage in a shifting market.

Over the past 18 months, law firms have seen a dramatic shift in how they operate and what they
need to do to future-proof those operations beyond buying or building technology. Law firms are
entering a period of reevaluating their entire philosophy about… Show more

Affinity Consulting, CARET, and iManage engaged Ari Kaplan Advisors to spotlight midsize law firm leaders executing collaborative change, generating meaningful value, and creating a competitive advantage in a shifting market.

Over the past 18 months, law firms have seen a dramatic shift in how they operate and what they
need to do to future-proof those operations beyond buying or building technology. Law firms are
entering a period of reevaluating their entire philosophy about where and how their teams work,
navigating a multigenerational workforce, optimizing automation in an uncertain era of generative
AI, transforming training to develop a more dynamic workforce, and creating a new blueprint for
growth. Therefore, they are seeking changemakers who represent the next generation of
executives. Show less

Burford Capital engaged Ari Kaplan Advisors to interview 66 senior in-house lawyers at companies in the US, Europe, Asia, and Australia to understand how they manage costs and maximize recoveries and law firm expectations in an uncertain economy and to show how the legal department helps businesses thrive during a period of sustained economic uncertainty.

Law firm leaders are best positioned to reimagine how firms should be managed and influence a new era of success. To understand how those charged with helping their firms adapt and thrive are doing so most successfully, Affinity Consulting, iManage, and SurePoint Technologies engaged Ari Kaplan Advisors to gather the perspectives of a range of law firm executives about the most promising areas for growth and best practices for change management.

Over the past decade, one of the most impactful transformations in corporate law departments
has been the enduring commitment to empowering legal operations. To fully understand
how these teams are reshaping in-house objectives and strategies and the trends they are driving, Cimplifi engaged Ari Kaplan Advisors to conduct in-depth interviews with 31 legal operations leaders from various organizations.

In an effort to identify key trends among law firm financial leaders, a consortium consisting of BigHand, BRYTER, and SurePoint Technologies engaged Ari Kaplan Advisors to conduct a series of interviews about the elevated expectations of finance professionals, the impact of the pandemic on the business of law, the application of data to decision-making, the perception of profitability, and the pace of innovation.

Ari Kaplan personally spoke with 20 CFOs, seven finance directors (three of… Show more

In an effort to identify key trends among law firm financial leaders, a consortium consisting of BigHand, BRYTER, and SurePoint Technologies engaged Ari Kaplan Advisors to conduct a series of interviews about the elevated expectations of finance professionals, the impact of the pandemic on the business of law, the application of data to decision-making, the perception of profitability, and the pace of innovation.

Ari Kaplan personally spoke with 20 CFOs, seven finance directors (three of which serve as the CFO since they are the department leader), and three accounting managers at law firms throughout the United States of various sizes, with the smallest employing 12 lawyers, and the largest featuring over 1500. The median size was 103 lawyers. Show less

To understand how leaders in the largest law firms in the U.S. are currently approaching the competitive market for legal talent, Thine, a technology company that develops and deploys pre-hiring and integration assessments, engaged Ari Kaplan Advisors to interview a cross section of professionals making decisions about hiring, development, and promotion in an array of organizations. Legal industry analyst Ari Kaplan interviewed chief talent officers along with directors and managers of… Show more

To understand how leaders in the largest law firms in the U.S. are currently approaching the competitive market for legal talent, Thine, a technology company that develops and deploys pre-hiring and integration assessments, engaged Ari Kaplan Advisors to interview a cross section of professionals making decisions about hiring, development, and promotion in an array of organizations. Legal industry analyst Ari Kaplan interviewed chief talent officers along with directors and managers of recruiting from 30 AmLaw 100 firms between September 3, 2021 and November 24, 2021. Show less

The role of general counsel has evolved from the office of “no” to one of significant strategic influence. That evolution came in the nick of time for the turmoil of 2020. The pandemic has shown yet again that the role of the general counsel is infinitely expandable. To better understand the current in-house environment, FTI Technology and Relativity engaged Ari Kaplan Advisors to interview 31 general counsel about their changing role amid the unpredictable events of 2020. The report discusses,… Show more

The role of general counsel has evolved from the office of “no” to one of significant strategic influence. That evolution came in the nick of time for the turmoil of 2020. The pandemic has shown yet again that the role of the general counsel is infinitely expandable. To better understand the current in-house environment, FTI Technology and Relativity engaged Ari Kaplan Advisors to interview 31 general counsel about their changing role amid the unpredictable events of 2020. The report discusses, among other topics: (1) How corporate legal departments are responding to the pandemic, social unrest, and other events of 2020; (2) How COVID-19 has impacted the scope of the GC role; and, (3) Seven key responsibilities GCs need to embrace to navigate 2021 and beyond. Show less

Law firms worldwide are embracing innovation, and knowledge management leaders are central to helping them adapt to an increasingly competitive marketplace. To understand how law firms are transforming themselves from the inside out, Nuix engaged Ari Kaplan Advisors to fuel a discussion with KM leaders in six countries. We examined strategies for reimagining the delivery of legal services, the impact of technology on that shift, and how firms are embracing a fluid, ever-growing information… Show more

Law firms worldwide are embracing innovation, and knowledge management leaders are central to helping them adapt to an increasingly competitive marketplace. To understand how law firms are transforming themselves from the inside out, Nuix engaged Ari Kaplan Advisors to fuel a discussion with KM leaders in six countries. We examined strategies for reimagining the delivery of legal services, the impact of technology on that shift, and how firms are embracing a fluid, ever-growing information landscape. Show less

Legal operations teams are at the heart of most changes in the modern general counsel’s office, including using technology and artificial intelligence, deploying alternative legal services to complement traditional law firm support, leveraging metrics and analytics for better decision-making and driving innovation. OpenText engaged Ari Kaplan Advisors to characterize this movement and track its trajectory. The data shows that the next generation of legal operations is upon us.

What does the future hold for law and business in 2020 and beyond? Chief legal officers provide a unique perspective, and to analyze that perspective, Relativity and the FTI Technology business unit of FTI Consulting commissioned a study by Ari Kaplan Advisors, surveying general counsel on a wide variety of legal issues affecting business and the legal profession. Limiting the study to chief legal officers, the survey covered topics ranging from the technical competence of legal teams to… Show more

What does the future hold for law and business in 2020 and beyond? Chief legal officers provide a unique perspective, and to analyze that perspective, Relativity and the FTI Technology business unit of FTI Consulting commissioned a study by Ari Kaplan Advisors, surveying general counsel on a wide variety of legal issues affecting business and the legal profession. Limiting the study to chief legal officers, the survey covered topics ranging from the technical competence of legal teams to preparedness for cyberattacks. Show less

In over a decade of market research focused exclusively on professional services, Ari Kaplan Advisors has emphasized qualitative interviews over quantitative survey responses to move beyond isolated statistics. This report reflects 30-40 hours of interviews with those making or influencing the decisions associated with Contract Analytics in corporate law departments to provide extensive breadth and depth to the key issues associated with the evolution of the general counsel’s office. Although… Show more

In over a decade of market research focused exclusively on professional services, Ari Kaplan Advisors has emphasized qualitative interviews over quantitative survey responses to move beyond isolated statistics. This report reflects 30-40 hours of interviews with those making or influencing the decisions associated with Contract Analytics in corporate law departments to provide extensive breadth and depth to the key issues associated with the evolution of the general counsel’s office. Although the Contract Analytics market is in an early stage, the fact that more than a third of the participants are already using Contract Analytics and half expect their spending to increase next year reflects the strength of this sector. To understand the motivations of both groups, we intentionally asked a cross-section of users and non-users for their views in an effort to provide a balanced perspective, as well as an informed outlook. The impressions of the participants convey a strong interest in Contract Analytics tempered by the current realities of implementation. Show less

A leading industry analyst, Ari Kaplan’s unique position affords him intimate conversations with legal operations professionals who share war stories, anecdotes, and insights. From metrics to modernization, legal operations professionals are helping build a next-generation law department in collaboration with visionary chief legal officers, savvy in-house technology experts and an array of innovative outside providers. That team-oriented approach and strategy resonate throughout the commentary… Show more

A leading industry analyst, Ari Kaplan’s unique position affords him intimate conversations with legal operations professionals who share war stories, anecdotes, and insights. From metrics to modernization, legal operations professionals are helping build a next-generation law department in collaboration with visionary chief legal officers, savvy in-house technology experts and an array of innovative outside providers. That team-oriented approach and strategy resonate throughout the commentary and statistics reflected in this white paper. Show less

The study and report, underwritten by RVM Enterprises Inc. and conducted by Ari Kaplan of Ari Kaplan Advisors, explores past, present and future trends in eDiscovery, as well as how law firms are shifting in order to remain current in their approach to the changing eDiscovery industry.

The study and report, conducted by Ari Kaplan of Ari Kaplan Advisors, focuses on five key e-discovery trends and provides benchmarks for companies to measure their e-discovery fitness.

The growing influence of procurement professionals in organizations is a trend that is occurring across industries and regions. By building trust within the organization, leveraging more sophisticated analytics, and fostering competition, savvy business managers are transforming purchasing in the legal field.

As the role of the chief legal officer has transformed from monitoring outside counsel to managing internal talent, technology and efficient processes have become critical. the volume of work and the need to provide advice in a much more complex business climate has forced a migration of many key decisions from senior lawyers to leading administrators. An ever-fluctuating economy has now accelerated that transfer to a proverbial tipping point.

This is an independent research study, underwritten by FTI Technology, which offers perspectives and practical advice from in-house counsel at Fortune 1000 interested in streamlining their e-discovery programs, and implementing select best practices.