1,755 total
Fortunately Gavin had the necklace in stock that matched the Kalim earrings I bought on sale from a jeweler near me that retired. The manufacturer no longer has a US distributor. I lucked out and Gavin shipped the necklace to me. The s&h was more expensive than I would typically spend but felt it was worth it.
Date of experience: April 02, 2024
Beautiful diamonds to choose from with gorgeous cuts. Hassle free exchange. Friendly service and quick delivery. Definitely a place that I would purchase from again. Thank you.
Date of experience: April 05, 2024
The Brian Gavin Signature (BGS) diamonds and jewelry are of HIGH QUALITY. The beauty and sparkle ✨ of BGS diamonds can clearly be distinguished and can't compare to others. All these qualities combined with excellent customer service/care BGS delivers brings a lot of peace of mind and ensures confidence on knowing that you have made the right purchase decision. THANK YOU! Rene B
Date of experience: April 05, 2024
Reply from Brian Gavin Diamonds
Thank you for the wonderful review, Rene! The entire Brian Gavin Diamonds Team enjoyed working with you every step of the way. We look forward to working with you again!
A customer service rep reached out to me after leaving a lab diamond in the cart without checking out.
I appreciated the professional and courteous e-mail.
After asking her opinion about that stone and several others, she made a completely different recommendation that I decided to purchase.
Arrival was prompt from FedEx and the lab diamond, WOW. It is gorgeous and at the jeweler today for setting. I was happy to replace a moissanite stone in the ring that looked ok, but the diamond is much more beautiful. Thank you!
Date of experience: March 27, 2024
Reply from Brian Gavin Diamonds
Thank you for the wonderful review, Anna! The entire Brian Gavin Diamonds Team enjoyed working with you every step of the way. We look forward to working with you again!
The quality of it was very good and not so expensive
Date of experience: April 15, 2024
Beautiful product for a great price. Great communication throughout the whole process. Items was ready in a timely manner. Will most definitely use again.
Date of experience: March 20, 2024
Reply from Brian Gavin Diamonds
Thank you for the wonderful review! We look forward to working with you again!
Brian Gavin Diamonds was recommended by a close friend and I'm glad I followed through. From start to finish my experience was perfect. I spoke to Emily Johnson who walked me through the process. I ended up with exactly what I wanted at a very reasonable price. I will recommend Gavin Diamonds to everyone.
Date of experience: March 12, 2024
Reply from Brian Gavin Diamonds
Thank you for the wonderful review, Lou. Emily and the entire Brian Gavin Diamonds Team enjoyed working with you every step of the way. We look forward to working with you again!
Unbelievable quality Diamond at a cheap price. I was honestly worried I was walking into something shady with how fair the price was, but my Diamond was exactly as shown, REAL, and was delivered fairly quickly.
If you need a Diamond, this website is a great source.
Date of experience: February 23, 2024
Reply from Brian Gavin Diamonds
Thank you for the wonderful review. We look forward to working with you again!
What a wonderful experience. I worked with Lesley, who was so very patient and kind. My diamonds sparkle like crazy and I couldn’t be happier… they have me as a customer for life!
Date of experience: March 19, 2024
Reply from Brian Gavin Diamonds
Thank you for the wonderful review! Lesley and the entire Brian Gavin Diamonds Team enjoyed working with you every step of the way. We look forward to working with you again!
Wow, it’s been a few years since I made my last purchase from BGD. And blown away again by the incredible quality piece and their customer service. Still completely top notch in every way. I would recommend them to everyone without any hesitation.
I’m very glad to see the lab created diamonds in their inventory now. These stones are allowing me to buy much more jewelry, so thrilled to know I can get them with the BGD quality pieces.
Thanks Lesley and team for another awesome experience!
Date of experience: February 22, 2024
Reply from Brian Gavin Diamonds
Thank you for the wonderful review, Mary. It was a pleasure to work with you, and we are so pleased that you had another great experience!
Great products! Loved these - will definitely be back.
Date of experience: April 15, 2024
From start to finish everyone at Brian Gavin supported me in selecting and creating the perfect engagement ring for my spouse.
They kept me up-to-date throughout the process of the ring design and the final product is just amazing.
Date of experience: March 19, 2024
Reply from Brian Gavin Diamonds
Thank you for the wonderful review, Christoph. We look forward to working with you again!
I am absolutely thrilled with my ring!!! It turned out exactly how I hoped (but better)! Emily was excellent to work with. I would definitely buy from Brian Gavin again in the future - highly highly recommend!!!
Date of experience: January 26, 2024
Reply from Brian Gavin Diamonds
Thanks for the wonderful review, Ashley. It was a pleasure to work with you, and we are so pleased that you had a great experience!
I’m an experienced diamond buyer who was very impressed with their premium lab grown selection. I appreciate having visual tools like the Aset, different lighting videos, and GIA/AGS reports available to make my decision. I just wish they had greater magnified views like JA. They were fast on shipping and to my surprise, included a nice Ideal scope to view the hearts and arrows! The stone I picked performed beyond my expectations and at a great price.
Date of experience: December 08, 2023
Reply from Brian Gavin Diamonds
Thank you for your detailed review. We're so pleased that you have added a Brian Gavin diamond to your collection and that you were so impressed with it. We hope to work with you again soon!
Brian Gavin Diamonds is a rare gem in the gem business! My wife loves the anniversary present :)
Date of experience: March 27, 2024
Reply from Brian Gavin Diamonds
Thank you, Daniel, for the wonderful review! We're so happy to hear your wife loves her present. Wishing a happy anniversary to you both from everyone at Brian Gavin Diamonds!
I own many Brian Gavin jewelry pieces & find them all exceptional. The diamonds are perfectly cut & sparkle with rainbow color. The settings are well designed, solid & comfortable to wear everyday. It is my go-to source for diamond jewelry. I recommend BG to my best friends.
Date of experience: December 14, 2023
Reply from Brian Gavin Diamonds
Thank you, Sally, for your kind review! We look forward to working with you again!
We are repeat customers at Brian Gavin. We recently worked together on a custom designed ring and matching band set. Both items were customized with input from Brian directly. We could not be happier with this project (we can say the same with the previous projects as well). I have worked with Brian personally now on (2) separate occasions and both interactions were fantastic. Emily kept us informed and she kept the project on track. She is easy to work with and makes the process easy. These items are BREATHTAKING and they will be treasured for years to come!
Date of experience: December 13, 2023
Reply from Brian Gavin Diamonds
Thank you, Stephen, for your thoughtful review! Emily and the entire Brian Gavin Diamonds Team enjoyed working with you every step of the way. We look forward to working with you again!
I have Natural diamonds and now Lab diamonds from BG - Both beyond impressive! So is EMILY'S very personable service, I rely on her input (I'm long distance) and it is part of why I returned for a second purchase. Contemplating a third! Craftsmanship and turnaround time have left nothing to be desired...except maybe another BG diamond piece.
Date of experience: November 16, 2023
Reply from Brian Gavin Diamonds
Thank you for your thoughtful review! We look forward to working with you again!
Very helpful customer service. Answered all my questions. Lots of communication after the purchase to receipt of my diamond.
Date of experience: March 25, 2024
Reply from Brian Gavin Diamonds
Thank you for the wonderful review! We look forward to working with you again!
This is my third or fourth purchase from Brian Gavin and I couldn't be more impressed! I come back for the incredible quality of his diamonds that never disappoint. The workmanship of the bracelet is flawless, even when viewed with a magnifier. Emily was very patient with my many questions and shipping was on time, as usual. Thanks again for an awesome piece.
Date of experience: December 14, 2023
Reply from Brian Gavin Diamonds
Thank you for your thoughtful review! Emily and the entire Brian Gavin Diamonds Team enjoyed working with you every step of the way. We look forward to working with you again!
