Confusion and certainty
When facing a complex problem, it’s easy to become confused.
Lately, it’s become socially acceptable to express your confusion with certainty. Untrained in the field, make a pronouncement that makes it clear that you have not just an understanding of what’s going on, but also that you’ve figured out the causes and the next steps.
The thing is, confusion shared often leads to the learning we need to become productive as we move forward. “I don’t understand this part,” is a great thing to say before someone helps you understand it.
On the other hand, certainty is almost guaranteed to maintain your confusion, particularly when the thing you were sure was going to work, doesn’t.